I am committed to safeguarding and protecting your information. If I ask you for any information then it will only be used according to this privacy statement.
I am registered as a Data Controller with the Information Commissioners Office (ICO). Further information about the ICO, the GDPR and your rights as a client with regards to information held about you can be found at the ICO website.
Like most websites my website uses Google Analytics (GA). This data is used to look at the number of people using the site and how they find it and how they journey through the website. It also records your IP address which can personally identify you. Google do not give me access to this.
You may also give me information such as your name, address and telephone number by completing a form on my site or by contacting me by telephone or email or by commenting on a blog.
Where necessary to act in your best interests I may need to share this information with a third party such as a GP. Client contact information may also be passed on to my appointed Therapeutic Executor so that clients can be informed should anything happen to me that prevents me from attending sessions and from communicating with clients directly, such as illness or death.
Client personal information is stored anonymously, under lock and key and/or password protected. I keep this information for up to 7 years from the last session with a client, at which point it will be destroyed or deleted.
How I store information:
If you contact me via my ‘Contact Me’ form, no data will be stored by the website or passed to any third party. All data will be transferred and stored within the European Economic Area.
How I use information:
I use information in order
To carry out contracts between yourself and me and provide you with the services that you request from me
To administer my website, data analysis, statistical and survey purposes, testing.
To enable improvements to the website
To keep the website safe and secure
To keep records such as client hours
To run and maintain my business ie for financial records
To let you know of changes to my service
Access to information
You can request access to the personal information that I hold on you and except in limited circumstances when I am not permitted to do so for legal reasons, I will provide this information to you within one month.
If you feel that any information that I hold about you is inaccurate then you are able to ask me to update your information. If you want me to delete your information then please do so in writing and I will endeavour to do so unless I need to keep it for legal or internal business purposes.
Steph Hodgson MovingHeartsTherapy September 2018